Many people ask us questions about our company and its taxi hire services – and we are happy to put minds at rest by providing useful, in-depth answers.

Frequently Asked Questions

Below, we’ve included questions that we are regularly asked. However, if your question is not listed, please do not hesitate to get in touch with us.

What problems can I solve by booking an airport transfer?

If you know you need to get to an airport by a particular time, arranging an airport transfer from A1 & Eden Cars would enable you to prevent your airport run from becoming beset by the following problems:

  • Costly parking at or near the airport
  • Busy roads on the way to the airport
  • Difficulty in accommodating multiple passengers

Our drivers are friendly and punctual as standard, and know how to reach local airports time-efficiently.

As we maintain a varied fleet of vehicles for use in airport transfers, you will also be able to select a vehicle that is suitably spacious for your particular requirements.

Our transport hire services are available on a 24/7 basis. However, if you will be booking an airport transfer with A1 & Eden Cars, we recommend that you do so at least two days before your planned departure or after you have booked the airline ticket.

Yes. We are available 24 hours a day, 365 days a year – and, no matter when you ring us on 01932 830 830, a trained member of our staff will be able to take your call.

When you do book an airport transfer with A1 & Eden Cars, we will ask you to provide us with all the details of your flight.

After we take your booking and before we collect you for the airport transfer, we will check and monitor the flight time as closely as we can.

However, we do ask that you keep us informed about any known delays to the flight – especially if it is a short-haul flight. That way, we can more easily make sure that our car arrives at the right time.

Corporate taxi services are intended to assist businesses in transporting clients and stakeholders from one place to another.

Our drivers can provide you with prestige transport services if you run a business that participates in regular business meetings within our taxi hire company's geographic coverage area spanning various parts of Surrey – including: 

  • Addlestone
  • Chertsey
  • Claygate
  • Cobham
  • Esher
  • Hersham
  • Shepperton
  • Walton-on-Thames
  • Weybridge

We have made it easy for corporate customers to book a taxi online through the A1 & Eden Cars website or our mobile app, which is available on Apple’s App Store or Google Play. 

You might want to contact us to commend or complain about our service. Either way, you can do so by using the online feedback form on our website, in the process providing us with the following details:

  • Your name
  • The start and end locations you booked for the journey
  • The vehicle used for this journey
  • Anything else that could assist you in identifying your booking

Alternatively, you can use the A1 & Eden Cars mobile app to rate your passenger experience.

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You can download the A1 & Eden Cars app from all the major app stores…